Terms and Conditions

Go‑Wheelchairs Terms & Conditions

Effective Date: September 9, 2025

Welcome to Go‑Wheelchairs. By accessing or using our website (www.go-wheelchairs.com), you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. General Use

By using our site, you agree to:

  • Be at least 18 years old or have permission from a parent/guardian
  • Provide accurate and complete information
  • Use the site only for lawful purposes
    We reserve the right to deny or terminate access to the site for any reason, including suspected misuse or fraud.

2. Product Information & Pricing

We strive to provide accurate product details, pricing, and images. However, we do not guarantee that all information is error-free.

  • Prices and availability are subject to change without notice
  • In case of pricing errors, we reserve the right to cancel or modify an order before shipment
  • Colors and appearance may vary due to screen settings and manufacturer variations

3. Orders & Payment

Orders are processed upon full payment.

  • We accept major credit cards, debit cards, and financing (where available)
  • By submitting an order, you authorize us to charge the full amount
  • Orders may be canceled or delayed due to verification issues, stock shortages, or incorrect info

We reserve the right to limit or refuse any order at our sole discretion.

4. Shipping & Delivery

We ship to addresses within the United States.

  • Estimated delivery times are provided at checkout and may vary
  • Customers are responsible for providing accurate shipping information
  • Failed deliveries due to incorrect addresses may incur additional fees
  • White-glove or in-home delivery services may be offered on select products at an additional cost

5. Returns & Refunds

Please review our Return Policy for detailed terms. In summary:

  • Standard products may be returned within 30 days of delivery
  • Products must be unused, in original packaging, and returned with all accessories
  • Custom orders, hygiene-related products, and opened items are non-returnable
  • Restocking fees and return shipping costs may apply
  • Refunds are issued to the original payment method after inspection

All returns must be initiated via email at [email protected] or through our contact form.

6. Warranties & Repairs

Products are covered by the manufacturer’s warranty, which varies by brand and item. Optional service plans may be available.

  • Warranty claims are handled according to the manufacturer’s policy
  • Go‑Wheelchairs is not liable for delays or denials of warranty coverage
  • Wear-and-tear or damage due to misuse is not covered under warranty

7. Intellectual Property

All content on our website—including images, product descriptions, branding, logos, graphics, and written content—is the property of Go‑Wheelchairs or our partners and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any materials without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Go‑Wheelchairs shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Losses due to misuse of products
  • Any delays, damages, or failures resulting from events beyond our control (e.g., weather, carrier issues)

Your sole remedy for dissatisfaction with our website or products is to discontinue use or return the product in accordance with our return policy.

9. Dispute Resolution

By using this website, you agree that any disputes shall be handled through binding arbitration or small claims court in the state and county of our principal business location.

  • This agreement is governed by the laws of the State of [Your State]
  • Legal fees may be awarded to the prevailing party in any dispute

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted. Continued use of the site constitutes acceptance of those changes.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]
Phone: [Your Customer Service Number]
Mailing Address: [Your Business Address]