Go‑Wheelchairs Privacy Policy
Effective Date: September 9, 2025
At Go‑Wheelchairs, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, contact us, or make a purchase.
1. What Information We Collect
a) Information You Provide
We collect personal details when you:
- Place an order
- Contact customer support
- Subscribe to our emails
- Create an account
This may include your name, address, email, phone number, and payment information.
b) Information Automatically Collected
When you browse our site, we collect:
- IP address and browser type
- Pages viewed and time spent
- Device and operating system info
- Cookies and tracking pixels
c) Cookies & Tracking Technologies
Cookies help us remember your preferences, keep items in your cart, personalize content, and track site performance. You can disable cookies in your browser settings, but doing so may impact your site experience.
2. How We Use Your Information
We may use your information to:
- Fulfill orders and provide service updates
- Personalize your shopping experience
- Respond to your inquiries
- Improve our website and customer experience
- Send promotional offers (you can opt out at any time)
- Maintain website security and fraud prevention
3. How We Share Your Information
We do not sell or rent your personal information.
We may share data with:
- Shipping providers, payment processors, and service partners who help fulfill your orders
- Marketing and analytics platforms to improve our website and outreach
- Legal authorities when required to comply with laws or protect our rights
All partners are required to keep your information confidential and use it solely for authorized purposes.
4. Your Privacy Rights
Depending on your location, you may have the right to:
- Access a copy of your personal data
- Correct or update inaccurate data
- Request deletion of your personal information
- Opt out of email marketing and data sharing
- File a complaint regarding your data usage
To exercise any of these rights, contact us at [email protected]. We may request verification of your identity before processing any data-related requests.
5. Data Retention & Security
We use industry-standard security measures, including SSL encryption, to protect your data during transmission and storage.
We retain your data only as long as necessary to:
- Fulfill purchases
- Provide customer support
- Meet legal or tax requirements
6. Third-Party Links
Our site may link to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their individual policies before sharing any information.
7. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from minors. If we discover that a child has provided us personal information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted here with an updated effective date. We encourage you to review this page regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy, or would like to request access to or deletion of your data, please reach out:
Email: [email protected]
Phone: [Your Customer Service Number]
Mailing Address: [Your Business Address]
