FAQS
Getting Started
Yes, Medicare and many private insurers may cover part of the cost of your powered wheelchair if it’s medically necessary for use inside the home. You’ll need a doctor’s prescription and documentation showing why other mobility aids won’t meet your needs. For full details, visit our Insurance & Medicare Guide.
Manual wheelchairs are lighter and require physical effort to move, while powered wheelchairs use battery-powered motors controlled by a joystick. If you need daily mobility support and have limited upper-body strength, a powered model is likely the better choice. See our How to Choose a Powered Wheelchair guide.
Indoor chairs are compact with tight turning radiuses; all-terrain models have rugged tires and higher ground clearance. Learn more in our Indoor vs. All-Terrain Comparison.
Ownership & Maintenance
Most powered wheelchairs ship partially assembled and include tools and step-by-step instructions. Some models arrive fully assembled. If you need help with setup, contact our support team for walk-through assistance or check the User Manuals & Setup Videos.
Charge your chair daily, avoid full depletion, and use only the approved charger. For long-term care tips, read our Battery Charging & Care Guide.
Clean it regularly, keep the mount tight, and position it comfortably. Visit our Joystick Care Guide for maintenance tips.
Accessories & Add-Ons
Many accessories are designed to be universal, while others are model-specific. Always check compatibility details on each product page, or visit our Accessory Fit & Compatibility Guide to find matched bundles based on your chair model.
Yes! We’ve created a guide to accessory kits to help you find the best combinations for comfort, travel, and daily use.
Foam, gel, air, or hybrid cushions each serve different comfort and skin-protection needs. Use our Cushion Buying Guide to compare options.
